More families and businesses can connect to the nbn™ network in Perth’s south-eastern suburbs

Residents in parts of Manning, Salter Point, Como, East Victoria Park and Carlisle are set to be able to experience the benefits of fast broadband, following the official switch on of the national broadband network in the area.

Approximately 5200 homes and businesses in parts of those suburbs are now able to connect to Australia’s nbn™.

You can find out whether you are eligible to connect to the nbn™ network as well as more information about the areas scheduled to complete the transition to the nbn™ network by visiting www.nbnco.com.au/switch

Connecting to the nbn™ network is not automatic so people should contact their phone or internet provider to make the switch.

Today’s announcement begins the 18 month countdown for these homes and businesses to make the switch before most existing landline phone and internet services are replaced by services over the nbn™ network.*

Philippa Perry, nbn spokesperson said:

“This is exciting news for the approximately 5200 more premises now able to connect to the nbn™ network in the south-eastern suburbs of Perth to start experiencing the benefits of fast and reliable broadband.

“The nbn™ provides opportunities to change the way that Australians can enjoy in-home entertainment, do business and access medical services and e-learning resources.**

“The move to the nbn™ is not automatic and may take some planning and coordination. Residents and business owners in the area are encouraged to contact their preferred phone company and internet service provider to connect their home or business to services over to the nbn™.”

This continues the momentum of the nbn™ rollout in WA, with more than 135,000 premises already able to connect to the network.

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Notes to editors

• The move to the nbn™ network is not automatic – homes and businesses will need to take the following steps:
• Contact your preferred internet service provider or phone company
  • If you have a medical alarm or alert (or a family member, carer or friend) you are encouraged to register your details with nbn’s Medical Alarm Register by calling 1800 227 300 or complete the online form at nbn.com.au/medicalregister.
  • If you have an EFTPOS terminal, fax or alarm system, call the provider of that service (for example your bank) to ask what internet or landline phone services over the nbn™ network will support the device.
  • If your building has an emergency lift phone and/or a fire indicator panel you are encouraged to register your details with nbn so these services can be identified by calling 1800 687 626.
• Contact your preferred phone company or internet service provider and discuss your requirements.
• Choose an nbn™ plan that suits your needs.
• Order your service over the nbn™ network as soon as possible.
• Areas within suburbs will have different switch off dates depending on when the nbn™ network becomes available to their premises.
• nbn is currently undertaking a comprehensive communication campaign with residents in areas scheduled to make the switch to the nbn. This includes local advertising, community information sessions, direct mail and door-to-door service calls to those within the area.
• If you don’t place an order for services over the nbn™ network with your preferred service provider before the switch off date for your premises, you will lose access to affected existing internet and landline services. ¹ In some circumstances you may be able to call your existing service provider after the switch off date but you will not be able to make other outbound calls.

For more information, visit www.nbn.com.au

*The nbn is replacing many landline networks for phone and internet services, including copper and the majority of HFC networks, within its fixed line footprint with a mix of technologies. Services provided over existing fibre networks (including in-building, health and education networks) and some special and business services may not be affected. To find out if your services will be affected, please contact your current phone or internet provider.  For more information, visit www.nbnco.com.au/switch or call 1800 687 626.

**Your experience including the speeds actually achieved over the nbn depends on the technology over which services are delivered to your premises and some factors outside our control like your equipment quality, software, broadband plans and how your service provider designs its network.