Each year, our nbn™ brand ambassadors attend hundreds of events, which allows them to connect with members of the community. These events help to ensure all Australians have the opportunity to learn more about making the most of their nbn™ experience.
As the unprecedented COVID-19 pandemic continues to unfold across Australia and throughout the world, nbn has made the decision to make events available online.
Book in a time to get help with:
- When the nbn™ network is available for your home or business
- Process of getting the nbn™ network installed in your home or business
- How the nbn™ network is delivered in your area
- The role of nbn and phone/internet providers in your area
- Tips for optimising the nbn™ experience in your home
To book in a 15-minute session simply send an email to nbnsessions@nbn.com.au with your first name, preferred business day/time and a quick summary of how we can help.
Looking to book an online presentation for your community group?
If you would like to book an nbn ‘101’ presentation for your community group or organisation we have nbn representatives available. These sessions are ideal for groups seeking education on:
- nbn™ rollout including technology and how to get connected
- Tips for avoiding scams and reporting potential scams
- Advice for optimising the nbn™ experience in your home or business
- The role of nbn and phone/internet providers in your area
- Information about nbn™ announcements or programs
To request an online presentation simply send an email with your details and some information about your group to nbnsessions@nbn.com.au
Please note most emails will be responded to within two business days.
Local events and drop in sessions
nbn representatives will be available to answer your questions at a range of locations - from shopping centres to community events. These sessions are open to the public and do not require an appointment.
We are taking some simple steps to stop the spread of Covid-19:
- Social distancing
- Safe hygiene
- Capacity limits
What's On?
Select your state to see which events are taking place at a location near you.
These events are free and open to the general public.
Events in ACT, VIC, NT & TAS coming soon.
Underwood
| Location: | Underwood Marketplace Shopping Centre (Opposite Big W - Ground level) 3215 Logan Rd, Underwood QLD 4119 |
| Dates: | 18th - 21st February |
| Hours: | During centre trading hours |
Toowong
| Location: | Toowong Village (Near Flight Centre) 9 Sherwood Rd, Toowong QLD 4066 |
| Dates: | 24th - 28th February |
| Hours: | During centre trading hours |
Surfers Paradise
| Location: | Surfers Paradise (Near Surfers Paradise Sign) Esplanade Surfers Paradise, QLD 42173rd - 7th March |
| Dates: | 3rd - 7th March |
| Hours: | 9:00am - 4:00pm |
Adelaide
| Location: | Rundle Mall (Near the Malls Balls) 77-91 Rundle Mall, Adelaide SA 5000 |
| Date: | 26th February |
| Hours: | 9:00am - 8:00pm |
Adelaide
| Location: | Adelaide Railway Station (Near The Guardsmen Cafe) 125 North Terrace, Adelaide SA 5000 |
| Dates: | Week 1: 22nd - 26th February Week 2: 1st & 2nd March |
| Hours: | 7:00am - 3:00pm |
Adelaide
| Location: | Campbelltown Moonlight Market (Near entrance) Hamilton Terrace, Paradise SA 5075 |
| Date: | 5th March |
| Hours: | 6:00pm - 10:00pm |
Adelaide
| Location: | Castle Plaza (Near Foodland - Ground Level) 992 South Rd, Edwardstown SA 5039 |
| Dates: | 10th - 14th March |
| Hours: | During centre trading hours |
Perth
| Location: | Murray St Mall (Near Myer) Subiaco Square Rd, Subiaco WA 6008 |
| Dates: | 19th - 21st February |
| Hours: | 9:00am - 4:00pm |
Perth
| Location: | Watertown Outlet Shopping Centre (Near Main Entrance/Food Court - Ground Level) 840 Wellington St, West Perth WA 6005 |
| Dates: | 24th - 28th February |
| Hours: | During centre trading hours |
Perth
| Location: | Corner of Hay St & William St (Opposite Hay St Mall) Corner of Hay St & William St, Perth WA 6000 |
| Dates: | 3rd - 7th March |
| Hours: | 9:00am - 4:00pm |
Mount Druitt
| Location: | Dawson Mall (Near entrance of Westfield Mt Druitt) Cleeve Cl, Mount Druitt NSW 2770 |
| Dates: | Week 1: 17th - 21st February Week 2: 24th - 28th February |
| Hours: | 9:00am - 4:30pm |
Gordon
| Location: | Gordon Centre (Near Woolworths - Ground Level) 802-808 Pacific Hwy, Gordon NSW 2072 |
| Dates: | 18th - 21st February |
| Hours: | During centre trading hours |
Batemans Bay
| Location: | Lincoln Downs Resort 11683 Princes Hwy, North Batemans Bay NSW 2536 |
| Dates: | 23rd February |
| Hours: | 7:30-9:00am (please arrive at 7:00am) |
Wagga Wagga
| Location: | Melba's Bakehouse 214 Baylis St, Wagga Wagga NSW 2650 |
| Dates: | 1st March |
| Hours: | 7:30-8:30am (please arrive at 7:00am) |
Bathurst
| Location: | Upstairs Startup Hub Level 1/203-209 Russell St, Bathurst NSW 2795 |
| Dates: | 3rd March |
| Hours: | 7:30-9:00am (please arrive at 7:15am) |
Orange
| Location: | The Hive, Orange 25-27 McNamara St, Orange NSW 2800 |
| Dates: | 4th March |
| Hours: | 7:30-9:00am (please arrive at 7:15am) |
Dubbo
| Location: | The Exchange 98 Macquarie St, Dubbo NSW 2830 |
| Dates: | 9th March |
| Hours: | 7:30-8:30am (please arrive at 7am) |
Tamworth
| Location: | Powerhouse Hotel 248 Armidale Rd, Tamworth NSW 2340 |
| Dates: | 10th March |
| Hours: | 7:30-8:30am (please arrive at 7:15am) |
Armidale
| Location: | Powerhouse Hotel 31 Marsh Street, Armidale, NSW 2350 |
| Dates: | 11th March |
| Hours: | 7:30-8:30am (please arrive at 7:15am) |
Byron Bay
| Location: | Barrio – Byron Industrial Estate 1 Porter Street, Byron Bay NSW 2481 |
| Dates: | 22nd March |
| Hours: | 6-8pm (please arrive at 5:30pm) |
At nbn, we believe fast and reliable broadband can help play an important role in supporting regional and remote communities.
That’s why we’ve developed the Batemans Bay nbn™ Community Hub.
The key purpose of the Hub is to provide ongoing support and solutions for all homes and businesses within the community and local region.
Our nbn™ Ambassadors will be on-hand for face-to-face conversations. The nbn™ Community Hub will also act as a relief and recovery centre during any future times of crisis. These are just some of the ways we are ramping up our ongoing efforts to help regional and remote communities.
Opening hours: Monday - Friday, 9:30am – 5:00pm
Address: 3 Clyde Street, Batemans Bay NSW, 2536
Port Melbourne
| Location: | Port Melbourne Community (Outside Australia Post) 374 Bay Street, Port Melbourne |
| Dates: | 19th - 21st February |
| Hours: | 9:00am - 4:30pm |
Geelong
| Location: | Westfield Geelong (Opposite Oscar Wylee on Ground floor) 95 Malop Street, Geelong VIC 3220 |
| Dates: | 22nd February - 28th March |
| Hours: | During centre trading hours |
Shepparton
| Location: | Quality Hotel Parklake 481 Wyndham St, Shepparton VIC 3630 |
| Dates: | 2nd March |
| Hours: | 7:30am-9:00am for a 7:00am arrival |
Collection Notice
nbn is collecting your personal information to facilitate an interactive one on one session to educate & inform you on the nbn networks products and services, as well as answer any questions you might have.
nbn will use your personal information to contact you for your one-to-one nbn session.
Our Privacy Policy sets out how we handle your personal information, including about how you can access or update your information, complain about our handling of your personal information, and how we handle complaints. If you have any questions or concerns about your privacy, you can contact us by calling 1800 687 626 or emailing privacyofficer@nbnco.com.au.