nbn™ Technology Choice Program

What is it?

Through our nbn™ Technology Choice Program, you have the potential to change the nbn™ technology infrastructure at your residential or business premises to nbn™ Fibre to the Premises (FTTP) for a fee.

Please keep in mind that costs can vary greatly.

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What you need to know

Factors to consider Application types Application costs Application process Get a quote and apply
Before applying, it’s important to determine if a change in nbn™ technology is right for you. 

The nbn™ Technology Choice Program is an additional activity to our rollout plan. Please keep in mind costs can vary substantially depending on the unique circumstances of each premises.

You may want to consider optimising your current nbn™ connection and internet experience first.

Due to the intricacies involved in generating and processing quotes for complex premises, we are only accepting applications for some single premises at this time.

Individual Premises Switch
While you don’t need to have an active service over the nbn™ network to apply for an Individual Premises Switch, your address must be ‘ready to connect’.

You can request a quote and check the build costs to upgrade to nbn™ FTTP before proceeding with an application. Please note, we will not be able to provide a quote if your submission involves a complex premises. This refers to those premises that require a manual assessment before an accurate quote can be successfully provided.

Each application is assessed individually, with a specific quote provided to build and connect the new nbn™ technology.

The build costs depend on your location. You can request a quote to check the build cost prior to proceeding to an application.

Please note, online quotes are currently only available for some single premises.

It may take up to six months or more to connect to the new nbn™ technology.
Timeframes may vary depending on the application type and complexity of the construction. We will keep you informed of key milestones as your application progresses.

Do you have an application in progress?

Check the progress of your application at any time by using our nbn™ Technology Choice Application Tracker. 

Before applying, request an online quote. These are currently only available for some single premises.

Please note, the nbn™ Technology Choice Program is an additional activity to our rollout plans and there are build costs associated with all applications.

Factors to consider
Before applying, it’s important to determine if a change in nbn™ technology is right for you. 

The nbn™ Technology Choice Program is an additional activity to our rollout plan. Please keep in mind costs can vary substantially depending on the unique circumstances of each premises.

You may want to consider optimising your current nbn™ connection and internet experience first.

Application types
Due to the intricacies involved in generating and processing quotes for complex premises, we are only accepting applications for some single premises at this time.

Individual Premises Switch
While you don’t need to have an active service over the nbn™ network to apply for an Individual Premises Switch, your address must be ‘ready to connect’.

You can request a quote and check the build costs to upgrade to nbn™ FTTP before proceeding with an application. Please note, we will not be able to provide a quote if your submission involves a complex premises. This refers to those premises that require a manual assessment before an accurate quote can be successfully provided.

Application costs
Each application is assessed individually, with a specific quote provided to build and connect the new nbn™ technology.

The build costs depend on your location. You can request a quote to check the build cost prior to proceeding to an application.

Please note, online quotes are currently only available for some single premises.

Application process
It may take up to six months or more to connect to the new nbn™ technology.
Timeframes may vary depending on the application type and complexity of the construction. We will keep you informed of key milestones as your application progresses.

Do you have an application in progress?

Check the progress of your application at any time by using our nbn™ Technology Choice Application Tracker. 
Get a quote and apply

Before applying, request an online quote. These are currently only available for some single premises.

Please note, the nbn™ Technology Choice Program is an additional activity to our rollout plans and there are build costs associated with all applications.


More information and assistance

No, unfortunately the Group Switch application option is not available at this time. We apologise for any inconvenience this might cause.
We recently announced plans for the next phase of nbn’s evolution. We have allocated more network investments that will benefit homes and small businesses across the nbn™ Fibre to the Node (FTTN) and nbn™ Fibre to the Curb (FTTC) networks, so that in 2023, up to 75 per cent of homes and businesses in the fixed-line footprint will have access to wholesale higher speed tiers.

While we’re unable to confirm when these upgrades will be available or if it will be available at your exact location, applications for the nbn™ Technology Choice Program will continue to be accepted for eligible locations.

It may take approximately six months or more to upgrade to nbn™ Fibre to the Premises (FTTP) through our nbn™ Technology Choice Program. This could be a quicker way to connect to our wholesale higher speed tiers, depending on when you apply.

Please note that there are build costs associated with every nbn™ Technology Choice application and you’ll have the opportunity to review these costs before choosing to proceed with your application. If you choose to proceed, the build costs are not refundable should nbn choose to further extend fibre deeper or choose to separately upgrade the nbn™ network in your area as part of the separate upgrade program.